frequently asked questions
Products
New products are added weekly, sometimes daily! Be sure to check out our menu for the most up to date inventory, and if you haven’t already, sign up to join the Zen Leaf Dispensary on our website so you never miss an email or text update!
The volume of product we go through on a daily basis can make things like this tricky to stay on top of; the timing between when/what causes a THC% to be updated online vs. when the product is physically removed from our inventory to fill an order can sometimes make for a perfect storm.
Ordering
To place a phone order, you can call the store at +1 (630) 269-5594 and talk with whoever picks up the phone and we will get you taken care of. The only caveat is that you’d need to do that on the same day you intend to pick up, as we can’t take phone orders for next day pickup…
We accept payment by Cash App, Apple Pay, PayPal, Bitcoin, and Chime.
We process orders for days ahead due to our new inventory processes. You are able to go on our website to place your order for pick up the next day!
You should receive a text confirmation that your order was placed and is being prepared, and then another text once your order has been filled and is ready for your selected pick up time. However, not all phone providers cooperate nicely with our third party menu site, so rest assured – if you see a confirmation on screen after you click submit that says your order has been placed that’s really all you need. Just head to the store at your selected pick up time!
No! Any order that doesn’t get picked up returns to our inventory. Feel free to send us an email to let us know you won’t be able to make it at info@zenleafsdispensary.com.
Pre Orders placed for next-day pickup/Delivery is available online through our website 24/7, but you can also give us a call here at the store the day you intend to visit and we can place an order for you over the phone.
Our return policy pertains to refunding customers for defective products within 2 weeks of purchase. State regulations prohibit us from taking marijuana products (defective or otherwise!) back into our physical inventory once it’s left our link of the chain of custody and has been sold to a customer.
Keep in mind that in our state it is perfectly legal to give cannabis to someone as a gift; maybe there’s someone you know with a birthday coming up!
Of course! It’s the best part of visiting at Zen Leaf Dispensary store!
If it’s your first time purchasing cannabis in a legal store, you are brand new to cannabis, or are a seasoned consumer looking for the best we have to offer, stopping by to have a personal shopping guide lead you through your purchase and answer all of your questions without worrying about holding up a line or being judged, Zen Leaf Dispensary is the best of the best and regularly voted #1 for adult-use retailers in the State for this reason.
General
The daily purchase limit at our Dispensary is 28g of flower or 5g of concentrates or 500mg of edibles or 5,000mg of tincture. There’s math the system does when you buy something from each category where 1g of concentrate equals 5.6g of flower.
All we need is a valid form of I.D. (from any state in the land) confirming you’re over the age of 21 to purchase from us. Valid forms of ID include a U.S. I.D. card, state-issued driver’s license, or passport, U.S. Armed Forces and Merchant Marine I.D. cards, and ID card issued from any State.
IDs presented must be intact & without significant cracks or wear that would make it difficult to read or scan. If the ID is too worn to be legible by humans or a device, we reserve the right to reject that ID.
We’re currently open for business to anyone with a valid driver’s license confirming they’re over the age of 21 and there are no requirements or directives (currently) from the state that call for refusing business from individuals displaying a driver’s license from a state considered high-risk.
